ACCESS TO AND USE OF THIS WEBSITE:
Is provided subject to the Terms and Conditions of Use which you should read carefully. By proceeding further you accept them. While Rustic Stone has taken all reasonable steps to ensure the accuracy and completeness of the information on the pages of this site it can accept no legal liability in respect of any inaccuracy or incompleteness in such information.
Rustic Stone is NOT responsible for the contents of any off site pages referenced or linked to.
DISCLAIMER OF LIABILITY: With respect to documents or files available from this server, neither Rustic Stone and the PrimeSteakLtd group nor any of their employees, makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights.
COPYRIGHT STATUS: Unless otherwise stated, the copyright and any other rights in all material on this site are owned by Rustic Stone and the PrimeSteakLtd group.
Use of documents and related graphics on this site is for information and/or personal use only. Any copies of these pages saved to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal use. No documents or related graphics on this site are to be modified in any way. Graphics on this site are not to be used separately from the accompanying text.
No part of this site may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without Rustic Stone prior written permission. No use or display may be made of the names or logos of Rustic Stone, without Rustic Stone prior written permission.
Any rights not expressly granted in these Terms are reserved.
The Company may collect information automatically when you visit the Site, using Cookies. The Cookies allows the Company to identify your computer and find out details about your last visit. The User can choose not to allow Cookies. However, we can’t guarantee that your experience with the Site will be as good as if you do allow Cookies. The information collected by Cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Site and your location. Most internet browsers accept Cookies automatically, but you can change the settings of your browser to erase Cookies or prevent automatic acceptance if you prefer.
The following types of Cookie are used on the Site;
a) Analytics Cookies
These monitor how visitors move around the Site and how they reached it. This is used so that we can see total (not individual) figures on which areas of the site users visit most, for instance.
b) Remarketing cookies
These cookies allow us to show associated display adverts towards you after you have left our website. These cookies are used for 3 days.
Gift Vouchers – Terms and Conditions of Sale
Vouchers have no expiry date. They will state 1 year but we will always accept. Rustic Stone vouchers can be redeemed against purchases at Rustic Stone Restaurant only.
Delivery of Gift Vouchers
Vouchers can be purchased in-house or via the online section on our website via email.
Making a Booking with A Gift Voucher
Gift voucher bookings must be made in advance via telephone and are subject to availability. Bookings can be made with Reservations on 01-4005878, by email or directly with the restaurant.
Refunds and Cancellations Voucher are non-refundable and cannot be exchanged, either fully or in part for cash of any amount. If a voucher is used in the restaurant and there is a balance owed this can be returned in vouchers.
Lost or Stolen Vouchers
Vouchers are the responsibility of the customer and any vouchers either lost or stolen cannot be replaced. If you however have kept track of your reference number we may be able to replace your voucher. Only if your reference number is available.
The following privacy statement applies to any customer data collected and/or held by Rustic Stone and the PrimeSteakLtd group.
At Rustic Stone and the PrimeSteakLtd Group, the privacy and protection of personal data is treated with the utmost seriousness. Our privacy statement sets out the data protection practices currently in place within the company. We fully endorse and adhere to the principles of the Data Protection Acts 1998 and 2003 and also the GDPR regulations of 2018. Specifically, we state that we will: Obtain and process information fairly. Keep it only for one or more specified, explicit and lawful purpose. Use and disclose it only in ways compatible with these purposes. Keep it safe and secure. Keep it accurate, complete and up to date. Ensure that it is adequate, relevant and not excessive. Retain it for no longer than is necessary for the purpose or purposes intended. Give a copy of his/her personal data to that individual, on written request. If at any time you believe that this web site has not adhered to these principles, please notify Rustic Stone by e-mail at firstname.lastname@example.org and we will use all commercially reasonable efforts to promptly determine and correct the problem.
Your Data & GDPR
Rustic Stone will collect data on our customers for different purposes which are detailed below. Your data can be reviewed by yourself at any time by submitting an access request to email@example.com. You also have the right to delete your information from our database at any time by again emailing your details to firstname.lastname@example.org
This data will be used for sending marketing materials and reviewing analytical data relating to reservations and website usage of Rustic Stone and the PrimeSteakLtd restaurant group.
Data Access Requests
Rustic Stone provides for data access requests from our customers. This information will be returned to the customer within one month of request.
Rustic Stone also provides a free opt-out service for all data subjects. It is a clearly identifiable opt-out mechanism for each individual marketing platform and is available to all our customers free of charge. Full extraction from all platforms should be emailed to email@example.com detailing full deletion request.
Storing and transferring your Personal Data
In operating our website and marketing efforts it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Rustic Stone will collect some information on you just so we can manage your dinner reservation or event. This information may also be used for marketing but this only be upon your consent.
Your Name, Phone, Email address and payment information may be taken when making a reservation and this information is stored by our Reservation software, namely Open Table and only used for purposes relating to your reservation and not accessed for any other reason or passed onto 3rd parties.
When your credit or debit card account information is being transmitted to our Reservations software, namely OpenTable, or through the site, it will be protected by cryptographic protocols, such as Transport Layer Security (TLS 1.2). To be clear, OpenTable does not itself store your credit or debit card account information, and they do not have direct control over or responsibility for your credit or debit card account information. It uses third party payment processors that are the controllers of your credit card information. The contracts with third parties that receive your credit or debit card account information require them to keep it secure and confidential.
When you consent for your details to be used for marketing purposes, we will export your contact details into our marketing database. The details we will export are Name, Email & Phone number and date/time of your reservation. More details of how this data is then used will be detailed below under ‘Marketing Database’
Rustic Stone provides Wi-Fi to our customers via Captini / FleetConnect.
Where consent is given, we will extract some personal information and import to our ‘Marketing Database’ which is detailed below how this information is used. The details we will extract would be name, email, and phone.
In-house competition cards
When you are dining in Rustic Stone you are offered a card to manually join our marketing database and opt-in to receive further information from us. The information we collect on these cards are name, email, phone and date of birth. The cards clearly detail how your information will be used and stored via our ‘marketing database’ which is detailed in further information below.
Our website allows people to enter their email address to join our ‘marketing database’. This information is used for below mentioned purposes in ‘marketing database’.
3rd party competitions
We host competitions with 3rd parties which will prompt people for opting-in to receive promotional material from us. This data is collected under the terms of each separate 3rd party business and where opt-in is confirmed, we will be transferring the data to add to our ‘marketing database’
Our Marketing Database
We collect different information from customers from different mechanics all detailed above. How we use this information is portrayed upon collection and again below.
By removing yourself from one of our marketing platforms, this will not delete you from all of our marketing mechanics. To delete yourself from all platforms, please email your details to firstname.lastname@example.org detailing that you want to be deleted fully.
Data added to our marketing database is stored by different companies for different purposes. The purposes for each transfer (see above ‘sorting and transferring your data’) as detailed above are as follows:
Please note that each and every email marketing broadcast has full details of how to unsubscribe from this platform.
This Company is used to send you marketing materials via text message where consent is given. These text messages can be sent for periodic promotions and to offer you a birthday gift when date of birth is supplied. Each text you receive will have an option to stop receiving text messages. You can also access this request here: www.stoptxt.net.
Data stored here complies to Send mode privacy and terms which can be viewed here: https://www.sendmode.com/gdpr-compliance-sendmode
For the full terms please visit: https://www.google.com/analytics/terms/us.html.
We use Facebook service for display advertising. Email addresses are periodically uploaded to the Facebook service so that we can display adverts to you associated to Rustic Stone and the PrimeSteakLtd group. This data is only held on Facebook for the time needed for a specific campaign and not given to Facebook to use for their own campaigns.
For full details of the terms of service used by Facebook for these purposes please visit: https://www.facebook.com/legal/self_service_ads_terms/update
We use Twitter services for display advertising. Email addresses are periodically uploaded to the Twitter service so that we can display adverts to you associated to Rustic Stone and the PrimeSteakLtd group. This data is only held on Twitter for the time needed for a specific campaign and not given to Twitter to use for their own campaigns.
For full details of the terms of service used by Twitter for these purposes please visit: https://business.twitter.com/en/help/ads-policies/introduction-to-twitter-ads/twitter-ads-policies.html
How long do we hold your data?
We will hold your data for 18 months or until the need to use it for initial purposes diminish. If you do not interact with our marketing efforts within 18 months, you will be fully deleted from our marketing database. However, your data may still be used for contacting you in relation to your reservation or functions with the restaurants.